Global Privacy Policy

This Privacy Policy describes our collection, use, and disclosure of personal data. This Privacy Policy applies to estie, inc.. Our "services" in this Privacy Policy include our customer-facing websites, apps, and other products. This Privacy Policy applies to our services that display or reference this Privacy Policy, but does not apply to services that display or reference a different Privacy Policy.

In some cases, in providing these services, we process personal data of consumers or end users at the direction of our business customers. In such cases, we act as a service provider or "processor" for those organizations, but we do not control the privacy practices of those organizations. This Privacy Policy does not apply to personal data that we process on behalf of our business customers as a service provider or data processor. If you are a consumer or end user of any of these organizations, please read their privacy policies and direct any privacy inquiries to them.

We do not knowingly collect information from children under the age of 13. In the unlikely event that we learn that we have collected personal data from a child under the age of 13 without parental consent, we will delete that information as soon as possible. If you believe that we may be in possession of information about a child under the age of 13, please contact us.

1. PROCESSING OF PERSONAL DATA

1.1 PERSONAL DATA WE COLLECT

The personal data we collect depends on how you interact with us, the services you use, and the choices you make. We collect information about you from different sources and in various ways when you use our services, including information you provide directly, information collected automatically, information from third party data sources, and data we infer or generate from other data.
When you are asked to provide personal data, you may decline. And you may use web browser or operating system controls to prevent certain types of automatic data collection. But if you choose not to provide or allow information that is necessary for certain services or features, those services or features may not be available or fully functional.
- INFORMATION YOU PROVIDE DIRECTLY
  We may ask you to provide us with your Personal Data by operating your device and entering information or via a document or other mediums.
  The foregoing Personal Data includes, for example:
  - Names
  - Contact details
  - Company details
- INFORMATION WE COLLECT AUTOMATICALLY
  We collect information related to your activities when using our services and information related to your devices and how you are using those devices.
  The foregoing Personal Data includes, for example:
  - Identifiers
  - Purchase or account history
  - Information related to apps, browsers and devices
- INFORMATION WE CREATE OR GENERATE
  We infer new information from other data we collect, including using automated means to generate information about your likely preferences or other characteristics ("inferences").
  The foregoing Personal Data includes, for example:
  - Information used for security purposes
  - Marketing preferences
- INFORMATION WE OBTAIN FROM THIRD PARTY SOURCES
  We may collect Personal Data from third parties including our Partners. The following are some examples of Personal Data collected from third parties.
  The foregoing Personal Data includes, for example:
  - Personal Data collected from Partners
  - Personal Data uploaded by other users
  - Personal Data from public information

1.2 OUR USE OF PERSONAL DATA

PURPOSE OF USE

We use the personal data we collect for purposes described in this Privacy Policy or as otherwise disclosed to you.
For example, we use personal data for the following purposes:

Purpose	Example	Categories of Personal Data
Provision and maintenance of our services.	To provide various services that we develop and operate to support the analysis and sales activities in the real estate market To provide the Services and after-sales services related to the Services To provide maintenance information, important notices, and other notices necessary for the operation of the Services To respond to inquiries and opinions regarding the Services To hold events, seminars, etc. (including providing participant information to co-organizers and sponsors) To manage the operation of campaigns, etc. To perform various procedures related to the hiring and retirement of employees and job applicants For administrative work related to wages, etc. For administrative work related to social insurance, unemployment insurance, etc. For business and administrative communications To respond to inquiries from employees, job applicants, etc.	Identifiers Commercial information Internet or other electronic network activity information Inferences
Development and improvement of our services.	To improve and enhance our services and develop new services by examining or analyzing the acquired information To plan events or seminars, to improve and enhance our services, and to develop new services by examining or analyzing the acquired information To improve the quality of our response to inquiries	Identifiers Commercial information Internet or other electronic network activity information Inferences
Security and prevention of unauthorized use.	To operate the system for identity management necessary for the use of the Services, such as authentication at the time of login and after login, automatic display of identity information on various screens, etc.	Identifiers Commercial information Internet or other electronic network activity information Inferences
Provision of Services optimized for you.	To provide information on our products, services, etc. by email, telephone, mail, etc. To provide information, etc. about our events and seminars by email, telephone, mail, etc. To advertise such as through the distribution of email newsletters that the Company considers beneficial for users	Identifiers Commercial information Internet or other electronic network activity information Inferences

LAWFUL BASES

Purpose	Lawful bases
Provision and maintenance of our services.	Consent Contract Legitimate interest
Development and improvement of our services.	Consent Contract Legitimate interest
Security and prevention of unauthorized use.	Consent Contract Legitimate interest
Provision of Services optimized for you.	Consent Contract Legitimate interest

1.3 DISCLOSURE OF PERSONAL DATA

DATA PROCESSORS
- We may outsource the handling of all or part of the personal data obtained from users to a processor. In such cases, we will enter into a confidentiality agreement with the party to which the information is entrusted in accordance with this Privacy Policy in advance, and will provide necessary and appropriate supervision to ensure that the party to which the information is entrusted manages the information appropriately and safely.
OTHERS
- PUBLIC DISCLOSURE BY USERS THEMSELVES
  - Public information can be viewed by third parties other than users. The foregoing information may be copied, stored or spread by the viewer, and accessed by an unintended third party, due to the nature of digital data. When setting your profile information or posting on our services, please pay attention to the contents and scope of disclosure of such post. Please note that we may provide public information about you to third parties. Public information provided by us to a third party may be posted on the third party's services, etc. We confirm that such third parties comply with the policies related to the protection of personal data where they are located.
- SUCCESSION OF BUSINESS
  - If there is any transaction between companies pertaining to our business to which this Privacy Policy is applicable, such as acquisition, merger or change of business entity, Personal Data may also be transferred to the successor of the business to the extent permitted by Applicable Laws.
- COMPLIANCE AND COOPERATION WITH PUBLIC AGENCIES
  - If we receive a request pursuant to legal proceedings such as a warrant, or if there is imminent danger to someone’s life or property such as a suicide threat or a bomb threat, we may disclose personal data to third parties including law enforcement agencies such as the police, or the court, pursuant to Applicable Laws.

1.4 RETENTION OF PERSONAL DATA

We collect and retain personal data to provide our services according to your request, fulfill any of the applicable purposes of use described in this Privacy Policy, or to comply with applicable laws.

Unless you request the deletion of your account, in principle, we will retain most of your personal data. Once your account is deleted, we will process your personal data properly according to applicable laws and our internal rules after retaining such personal data for a given period of time for the following purposes:

to reply to inquiries;
to resolve disputes or collect fees;
to detect and deter fraudulent use of, or abuse of, our services; or
to comply with Applicable Laws.

SECURITY OF PERSONAL DATA
- In order to prevent leakage, loss, or damage of personal data and to protect personal data, we take necessary and appropriate measures for the safe management of personal data, such as restricting access to personal data files, recording access logs, and installing security software to prevent unauthorized access from outside. We take necessary and appropriate measures for the safe management of personal data. If you would like to know more about the details of security control measures we take, or if you believe that there has been a leakage of personal data, please contact us at the contact information below.
- The representative director of the company is responsible for the management of personal data, and the company will implement appropriate management and continuous improvement of personal data.
LOCATION OF PERSONAL DATA
- If necessary, we may transfer personal data outside of the user's location. In such cases, we will comply with applicable laws and ensure that appropriate safeguards are in place. Please contact us for more information.
- If necessary, our data processors may share personal data outside of your location. In doing so, we will ensure that appropriate safeguards are in place and that applicable laws are followed. For more information, please contact us.

2. YOUR RIGHTS

2.1 DATA PROTECTION RIGHTS

To the extent permitted by applicable law, you have the rights with respect to your personal data that we process. For example, you may have the following rights. If you wish to exercise any of your rights, please contact us at "3.1 HOW TO CONTACT US".

Your right of access	You have the right to ask us for copies of your personal data.
Your right to rectification	You have the right to ask us to rectify personal data you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure	You have the right to ask us to erase your personal data in certain circumstances.
Your right to restriction of processing	You have the right to ask us to restrict the processing of your personal data in certain circumstances.
Your right to object to processing	You have the right to object to the processing of your personal data in certain circumstances.
Your right to withdraw consent	When we use consent as our lawful basis you have the right to withdraw your consent. You don’t usually need to pay a fee to exercise your rights. If you make a request, we have one calendar month to respond to you. To make a data protection rights request, please contact us at the contact information below.

HOW TO COMPLAIN
- If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice. You also have the right to lodge a complaint with a supervisory authority, but we encourage you to first contact us with any questions or concerns.

3. OTHERS

3.1 ACCESS ANALYTICS TOOLS

We collect and analyze information such as access logs using cookies, web beacons, and other technologies through the following services for the purpose of understanding the status of use of our website or the Services, managing their operation, and improving them. We also collect IP addresses for the purpose of managing our website or the Services.

Google Analytics
- Google collects and analyzes your browsing history based on cookies set by us or by Google and we receive the results of this analysis for use in understanding your usage and for our services. For more information on how data is collected and processed by Google, please visit their site (Google Analytics Terms of Service and Google Policies and Terms).
Microsoft Clarity
- Microsoft Clarity uses cookies to collect data, and the data collected is used to analyze the activity and characteristics on the websites we manage and on your website. It is not used to personally identify you. For more information about Microsoft Clarity, please visit their site (Microsoft Clarity Terms of Use and Microsoft’s Privacy Statement).

3.2 HOW TO CONTACT US

If you have any comments, questions, requests, complaints, or other inquiries regarding our handling of personal data, please contact us at the following address.

〒107-0052
Tokyo Midtown East 4F, 9-7-2 Akasaka, Minato-ku, Tokyo
estie, inc. Personal Information Manager

mail: info[at]estie.co.jp
*Please replace [at] with @.

3.3 CHANGES TO THIS PRIVACY STATEMENT

We will update this Privacy Policy if necessary to reflect changes in our services, how we use personal data, or the applicable law. When we post changes to the statement, we will revise the "LAST UPDATED". If we make material changes to the statement, we will provide notice or obtain consent regarding such changes as may be required by law.

3.4 LAST UPDATED

May 28, 2025